The Yellow Pages Scam Keeps on Taking

The Yellow Pages Scam Keeps on Taking While the so-called â€Å"yellow pages† scam comes and goes, a new group of Canada-based telemarketers is now attacking U.S. small businesses, nonprofits, churches and even local governments, according to complaints filed by the Federal Trade Commission (FTC). How the Scam Works The â€Å"yellow pages† scam calls sound so innocent: Somebody calls your organization saying they simply need to confirm your contact information for a business directory. What could possibly go wrong? They never asked for money, right? Whether they mention money are not, you are soon sent an invoice demanding you pay hundreds of dollars for your new listing in an online â€Å"yellow pages† directory – not at all something you ever asked for or wanted. If you don’t pay, the scammers will often play you recordings – sometimes doctored – of the initial call to â€Å"prove† that you or your employees had approved the charges. If that doesn’t do the trick, the companies start calling you repeatedly to â€Å"remind† you of things like legal fees, interest charges and credit ratings. According to the FTC, the companies would go so far as posing as debt collection agencies, offering to stop the harassing calls in return for a fee. â€Å"In the face of threats,† said the FTC, â€Å"many people just paid.† FTC Files Charges In separate complaints, the FTC charged Montreal-based telemarketing firms; Online Local Yellow Pages; 7051620 Canada, Inc.; Your Yellow Pages, Inc.; and OnlineYellowPagesToday.com, Inc., with running â€Å"yellow pages† scams targeting businesses in the United States. How to Protect Your Business The FTC recommended four ways you can protect your business from the â€Å"yellow pages† scam: Train your staff:   Educate employees on how the scam works and how to recognize dangerous calls. Check the BBB: Always check the calling company’s reputation out for free on the Better Business Bureau’s website. Inspect your invoices: Consider implementing a purchase order review system to ensure you are only paying for services you requested. File a Complaint: If you suspect you have been contacted by a scammer or start getting bogus bills, file complaints with both the FTC at ftc.gov/complaint and with the BBB. â€Å"Businesses and other organizations should train their staff to hang up on cold calls about business directory services,† said Jessica Rich, Director of the FTC’s Bureau of Consumer Protection in a press release. â€Å"Report them to the FTC. We can pursue these cases even if the scammers hide in another country.†

the dozens - definition and examples of playing the dozens

the dozens - definition and examples of playing the dozens Definition: A game of put-downs: the rapid, ritualistic exchange of insults, often targeting family members. The rhetorical contest of playing or shooting the dozens (also known as capping, ranking, and sounding) is most commonly practiced by young Africans and Observations, below. African-American Vernacular EnglishBdelygmiaCursingFlytingHyperboleInvectiveName-CallingSignifying Examples and Observations: Your mamas so FAT, after she got off the carousel, the horse limped for a week.Mos rebuttal: Your mamas so skinny, she can hula-hoop through a Froot Loop.Your mamas so FAT, her blood type is Ragu.Mos rebuttal: Your mamas so skinny, she looks like a mic stand.Your mamas so FAT, instead of 501 jeans she wears 1002s.Mos rebuttal: Your mamas so skinny, she turned sideways and disappeared.Your mamas so FAT shes not on a diet shes on a triet. What yall eating? Ill try it.Mos rebuttal: Your mamas so skinny, I gave her a piece of popcorn and she went into a coma.Your mamas so FAT, when she jumped in the air she got stuck.Mos rebuttal: Your mamas so skinny, you could blindfold her with dental floss.(Monique Imes and Sherry A. McGee, Skinny Women Are Evil: Notes of a Big Girl in a Small-Minded World. Atriz, 2004) A Game of InsultsThe dozens is usually played by two young black males, often surrounded by an interested and encouraging audience of peers in which the players insult and provoke eac h other with put-downs of each others mother or other female family members. This process teaches one to take insults in stride while encouraging verbal retorts. . . . The dozens is played more often and more intensely in urban ghettos where frustrations are greater and the strategies of the ghetto are appropriate in a zero-sum game; neither player really wins. The dozens works when the players share a common ethnicity, a degree of connectedness, and acceptance of the activity for what it isa game (Bruhn and Murray, 1985).(John G. Bruhn, The Sociology of Community Connections. Kluwer Acacademic/Plenum, 2005) A Rite of PassageAlan Dundes found that the social and artistic are infused in the Afrodiasporic practice of the dozens, which he notes functions both as an assertion of masculinity and as a rite of passage for the secular mastery of words. The dozens not only establishes a framework for verbal creativity; children also use them to determine a social hierarchy. A good dozens player not only cooly withstands merciless insults to his family; he also twists memorized insults quickly to suit the opponent at hand.(Ali Colleen Neff, Let the World Listen Right: The Mississippi Delta Hip-Hop Story. University Press of Mississippi, 2009) An InoculationWhile retaining the form and spirit of the West African original, African-American dozens has elaborated the witty one-liners into complex verbal war games involving huge armories and modes of attack and defense undreamt of in the homeland. It is a case of Darwinian adaptation for survival of the species in the killing jungles of slavery and ra cism. The mother remains the central figure. By learning to deal with verbal abuse of her, the modern black youngster learns to endure the historical, real-life abuse. It is as if the system is inoculated with virtual (verbally imagined) strains of the virus, thereby gaining immunity and new health in spite of the reality on the ground.(Onwuchekwa Jemie, Yo Mama! New Raps, Toasts, Dozens, Jokes, and Childrens Rhymes From Urban Black America. Temple University Press, 2003) Also Known As: sounding, signifying, ranking, capping, hiking, snapping, playing the dozens

Benefits and shortcomings of getting this additional degree Speech or Presentation

Benefits and shortcomings of getting this additional degree - Speech or Presentation Example Tuition for one semester costs $685 (15 or more credit hours), or he can pay $55 per credit hour if he takes less than 15 credit hours. It will also cost him $5 per credit hour for Student Fees and there is a technology fee of $16 per semester. Jose will need to take 14 more 3 credit courses to complete a degree in electronic commerce. He figures that he will need to attend school for 3 more consecutive semesters (1 full year plus 5 months) to complete the electronic commerce degree. Textbooks will cost him $95 per class. a. Jose is planning on taking five courses during his first two semesters in the electronic commerce program, and four courses during the third semester. How much will it cost to get this second degree? b. Jose needs to determine how much money he will need to borrow if he works 15 hours a week at a local video store making $9.50 per hour (take-home = assume 4 weeks per month). He will be able to rent a room from a friend for $200 per month, who is also willing to share groceries and phone costs. Williams share of the food and phone expenses will be $130 per month. He estimates other expenses such as car insurance and clothes to come to about $300 per month. How much will he need to borrow to complete the second degree in 1 year and 5 months? 4. What do you think? Using the evidence from above, explain in a well-structured essay the benefits and shortcomings of getting this additional degree. Research the trends, salaries, and job availability of entry-level graphic design jobs in the electronic commerce industry. Be sure to consider both short-term and long-term

Asbestos at the Regional Airport in Virginia Essay - 1

Asbestos at the Regional Airport in Virginia - Essay Example Asbestos is the name given to a group of six different fibrous materials (Amosite, Chrysolite, Crocidolite, and the fibrous varieties of Tremolite, Actinolite and Anthophyllite) that occur naturally in the environment. The Chrysolite belongs to Serpentine family of minerals, while all of others belong to Amphibole family. All forms of Asbestos are hazardous, and all can cause cancer, but Amphibole forms of asbestos are considered to be more hazardous to health than Chrysolite. Asbestos mineral consists of thin separable fibers having parallel arrangement. Non fibrous forms of Termolite, Actinolite and Anthophyllite found naturally are not considered as fibrous minerals. Chrysolite Known as "White Asbestos" is the predominant commercial form of asbestos. These minerals do not dissolve in water or evaporate and are resistant to heat, fire, chemical and biological degradation. Because of these properties, it has been used in various manufactured products mostly building materials, frict ion products and heat resistant fabrics. Asbestos fiber neither evaporates into ai... It is neither mobile in the soil nor degraded by soil reaction except Chrysolite which solubilises to small extent in acidic environment. Most of the health hazard from Asbestos comes from breathing in suspended particles as the level of Asbestos in urban air is 10 times higher than the rural air. Effect of Asbestos on Human Health: The level of Asbestos in air depends on the extent of its use in insulation, ceiling or floor tiles, or other purposes like electrical insulation, etc. People working with asbestos like insulation workers and abatement workers are more likely to be exposed to the health hazards. The indirect effect of carried away asbestos particles by the workers to the households though dresses and hairs may affect other family members including children. Although it is not soluble in water but drinking water flowing through asbestos pipes containing suspended particles may concern health risk. Respiratory Effects: Deposition of asbestos fibers in the lung can lead to substantial nonneoplastic fibrotic injury and may even cause death. This disease known as pneumoconiosis termed asbestosis, results from a prolonged inflammatory response stimulated by the presence of the fibers in the lung. The magnitude of the risk of lung cancer is usually influenced by the level and duration of exposure, the age of exposure, smoking habit, and time elapsed since exposure and the type and size of the asbestos fibers. Another tissue that may be affected in humans exposed to asbestos in air is the pleura which forms plaques. There is also increased risk of lung cancer and mesothelioma wherein the cellular immune system in workers results in reduced

The Ocean Environment Essay examples -- Marine Environment Essays

Ocean Environment The sea is the most obvious feature of the earth's surface. Approximately seventy percent of this surface is covered by water, in one way or another. Beneath this water are the familiar sands of the beaches, bottoms of bays, and the inshore ocean. Farther offshore this water covers an amazing submarine topography of underwater canyons, trenches, mountains, and plains. Unlike the continents, which are physically separated from one another, the oceans are continuous and interconnected. Since the "world ocean is continuous"(M.J. Keen) it has similar characteristics throughout. In the early 1870s oceanographers collected seawater samples from all of the seas of the world at a variety of depths. When analyzed, the samples were found to have quite similar characteristics. These findings convinced many that a method of study was needed. The study of oceans was named oceanography. Density, salinity, and temperature are very important concepts in the study of oceanography. The salinity and temperature of the water influence its density, and the differences in density are the major factor in understanding the formation of currents and the positions of water masses in the sea. In addition, temperature and salinity play major roles in influencing the distribution of plants and animals. The sediments of the sea floor may be divided into lithogenous, hydrogenous, biogenous, and cosmogenous sediments. Lithogenous sediments are the major sediments on the ocean floor. They are derived from the chemical and mechanical weathering of rocks. Biogenous sediments are composed primarily of the protective outter covering of small marine animals and plants. If these remains comprise at least thirty percent of the sediment it is called an "ooze". "Oozes" were named for the types of organisms that formed them. Hydrogenous sediments form as a result of the chemical reactions that occur in the seawater. These reactions result in the formation of small particles, which are deposited on the sea floor. Currents move these particles and cause them to collide with the other particles. If many of these collisions occur they may form nodules. Nodules are found on some portions of the deep-sea floor. The sediment type frequently determines the type of organ... ...discarge of oil from ships, and the development of emergency response systems to oil pollution accidents have contributed to the decline of ship-based souces of oil pollution over the last two decades. The moratorium on dumping of radioactive waste at sea under the London Dumping Convention also represents another response to concerns about the risks posed by such diposal. Some regions have concluded agreement which ban dumping of any radioactive waste at sea. In the Mediterranean and Red Sea, all discharge of oily wasted from ships is also banned. The differences between terrestial regions are well known. Less well known are the features that distingush the Atlantic from the Pacific Ocean, or the coast of South America from those of Southern Africa. Regardless of this, the various regions of the world's oceans are all affected by human activity, with pollution and harvesting of resouces of resouces being common to all seas and oceans. The various marine resources, as well as the extent of human impacts on them, are examined region by region, illustrating hos stresses on the marine environmet treatened the very resistance of some habitats and species.

Organizational Communication: Process Essay

Introduction: Communicate with others is necessary and essential for everyone. Students  need to communicate with their classmates or their teachers and employees need to communicate with their boss and clients. Communication is everywhere in people’s daily life. However, there are many factors can affect how the communication goes. Communication formed from transfer information from one person to another.(Orlova, 2010) In this passage, the writer will give two real-life example of both successful and failure organizational communication cases then illustrate the reason why non-verbal communication , face to face communication and self-awareness contribute to the efficient communication and how these factors works. Last but not the least; the writer will explain how different organizational cultural values, lack of active listening and Computer-Mediated Communication boost the failure communication case. Successful Communication Example: This example is about a discussion group which formed with three people in my schoolwork, one Chinese, one Japanese and one Vietnamese. We were going to discuss a question about what cause to climate change. Since I do not know much things about the climate change. When Japanese was talking, I concentrated on what she said and have eye contact with her. If I looked like confusing, she would clarify what she just talked about and never mind to speak again. Both of Vietnamese girl and me had nodding our heads when we agree with her point of views. Sometimes we used some gestures and facial expression when we were discussing. What’s more, we had group meetings in school every day that we can finish our work together. At last, our tutor said we all done a great job. Factors that promote the organizational communication: â€Å"Non-verbal communication is usually understood as the process of communication through sending and receiving wordless messages, language is not only source of communication, and there are other means also. Nonverbal communication can be communicated through gesture and touch, by body language or posture, by facial expressions and eye contact. â€Å"(Orlova, 2010).One of the reason of why Non-verbal communication promotes organizational communication is because it is trustworthy. As described in the example, when we were discussing, we had eye contact with others. Eyes don’t lie. If you have eye contact with someone who is talking, it proves  that you are paying attention of what he or she said and also shows your respect to that person. What’s more, the speaker can also recognize others whether understand what he or she is talking about. When I looked confused in the conversation, the Japanese girl will elucidate what she had just talk about in detail so as to make me know clearly about it. After this, I knew more things about climate change which encourage me to do more research about it rather than only listening about other’s opinions. This is really important when you are doing a group project. Another reason for why non-verbal communication is superior for organizational communication is that people can transmit a message naturally and even do not need to speak out to make others understand the meaning unconsciously. Firstly, body language helps us conducting the discussion. It will not make sense until you response to other’s talking. When we agree with others, we will show our understanding through nodding our heads or raising our thumbs. Secondly, we sat very close to each other when we were discussing, like friends more than group mates that help us to establish the relationship more friendly and warmer. Orlova(2010) emphasised the reason of why the use of spaces is mainly significant when people have interaction in groups is because where group members sit relative to one another have an effect on the flow of the conversation. Face-to-face communication contribute to the successfully communication as well. Rick et al. (2009) found that because face-to-face communication is produced in real time, speakers have direct feedback on how their message is being understood as it is being delivered. In our discussion group, our entire group members insist of having group meeting in campus everyday contributed to the success of the discussion most. Face-to-face communication is able to make sure that each of us merely focuses on our discussion in the particular time. Despite the fact that face to face communication not as convince as online chat. †Face-to-face communication is in fact much more than speaking and speech is greatly influenced both in substance and content by this essential form of communication.†(Marion, Jean-Luc & Gerard 2010) People can have a better interaction when having face to face communication. In our discussion group, when someone do not agree with other’s opinions we can discuss directly and asking questions.  Face-to-face communication can encourage people to continue the discussion as well. When someone can’t speak fluently, others will help him or her to keep on talking, for example, gives some door opener questions or paraphrase his or her arguments. Face-to-face encounters tend to go on longer than other forms of communication. However, when our group buddies have a face-to-face conversation, each of us has made an effort to the meeting. We have probably spent longer talking together in order to have a better discussion about our topic. Self-awareness also makes us do a better job on our group work. The more you know about yourself, the greater you will feel emotionally and the more adapt you will become at dealing with situations. Self-awareness is one’s own knowledge and assessment, including their mental aptitude, personality characteristics and psychological understanding of psychological processes and evaluation. If someone can realize what he or she good at and the weakness of themselves, they can do the job better. People evaluate themselves accurately which can help them to work more efficiently. One of the most important things in doing projects with others is contribution. It is impossible that you want others to finish your part of job either. Self-awareness can make you know clear about what you can do for this team. In our discussion group, I am the person who not good at collating information so that I was in charge for the researching part. I would give the information to the Vietnamese girl who is good at comprehensive analysis to collating information. This distribution of work can make our discussion group work more efficiently and everyone feel comfortable about this allocation. The failure organizational communication example: When I was doing the BEP course last year, a presentation group was formed with four people. People are all from different countries including one Iraqi, one Chileans, one Indian and me from China. However, when the Iraqi was talking about her thoughts about the presentation she did not allow others to add some views and she just keep talking on her own. After she finished her talking, she presently continued to busy about her own business  and totally annoying what other group members were talking. Though she is the woman who has many life experiences and she don’t care about what others thinking. In this situation, even we can meet at the classroom every day, our group buddies changed to use E-mail to connect with each other and did not have a formal discussion anymore. This was not like a team work. Not surprisingly, our presentation group got a very low mark due to the lacking of communication Factors that boost the failed organizational communication: Active listening is a complicated branch of learning which requires intense awareness and attention to both of verbally and nonverbally information that someone is transmitting. It calls for the listener to pour out themselves of personal concerns, distractions and preconceptions. (Mackay, 1994) Listening is the ability of how you receiving the message and make judgment about the words. When someone is listening, he or she may write notes with the purpose of make a long term remembering and paraphrase in his or her own words. What’s more, listening is also the ability of learning, people can learn from others when they are listening. Attentive listening not only means we pay all of our attention to receiving from others but also tell others what we interested in. Active listening is crucial in many areas, for instance, in the working environment, employee should listen to their colleague and students should take notes or paraphrase teacher’s speech during classes. Nevertheless, the writer thinks that acting listening is especially important for the team work. It can demonstrate your respect and only make other feel your presence but also making effort to the task. In our presentation group, the Iraqi only focused on what she was thinking and did not give some advices or reflection about others’ ideas. What’s more; she was doing her own business when others were talking and it seems that what we said have nothing to do with her. This kind of egocentrism is the barrier to listening which leads to the ineffective communication in our presentation group. Other group members would have prejudices and biases because the way of how she behaves. â€Å"Corporate culture defines the ‘feel’ of an organization-the strategies, managerial personalities, style, environment, traditions, ethics, and shared values and beliefs that contribute to its individuality. It can be broadly described as  authoritative, bureaucratic or entrep reneurial.†(Graham & Martin 2004) People come from different countries tend to have a different set of norms and different views to the same subject. Mott (2008) has argued that there are a lot of easily noticeable aspects of an organizational culture, such as their behaviour and life experience. At the same time, there are also other parts of organizational culture are more theoretical, like their beliefs, values, and assumptions .In our presentation groups, all of our group members come from different countries may have diverse culture values and assumptions. The Iraqi woman who thought herself had experience much more than each of us did not consider about others opinions or she thought only what she said was right and everyone should follow her. What’s more, the Chileans young boy stopped talk about the topic of our presentation after we were treated like that. And the Indian people and I just feel helpless in this situation. All of these things can be analysed as because we have different personalities and different style of communication with others. â€Å"The culture of an organization is important because it frequently affects its ability to get things done† (Graham & Martin 2004).Everyone in the presentation group contributed to the failure communication because it was hard for us to understand foreign countries’ terms, values and how foreigners performs in the certain situation. People do not have to right to judge other’s behaviour whether right or wrong. The living environment can affect someone’s values too. Computer-Mediated Communication leads to the failed organizational communication as well. Simpson (2002) claimed that â€Å"CMC is an umbrella term which refers to human communication via computers. Temporally, a distinction can be made between synchronous CMC, where interaction takes place in real time, and asynchronous CMC, where participants are not necessarily online simultaneously. â€Å"In spite of CMC bring us a lot of convince and freedom from time-space, CMC, it provide less time for our group mates to develop our relationship and have less chance to understand each other better. Besides, CMC does not involve people’s non-verbal behaviours and initial reaction. People can do multi task at the same time when they using CMC which may pay less attention on one task. In the example I stated above, the presentation group chose to communicate via CMC rather than face-to –face communication caused to the result that we are not able to communicate in a proper way. Using E-mail to connect with our  group buddies was inefficient because not each of us check mail box regularly. Sometimes we received the e-mail in the next day and would not response in time. As the presentation group which mixed four people from different countries, it was hard for each group members to communicate and understand others well.. Conclusion: To sum up, at the beginning of this passage, the writer talked about why the members of discussion group communicated with each other successfully .Firstly, non-verbal communication which contains a lot of eye contact, gesture and body movement make the conversation conduct efficiently. Secondly, the discussion group insists to have face to face communication everyday provide a positive impact on the organizational communication. Thirdly, self-awareness of each group member knows clear about what is the strength and weakness of them contributes to the successful communication as well. At the second part of this paper, the writer explained how organizational cultural values effect the conversation. If group members lacking of active listening can cause to the termination of the conversation had been discussed in this part. Next, the writer had illustrated the difference organizational culture values between group members would have a negative impact on the communication. Last but not the least, Computer-Mediated Communication which lack of non-verbal communication, instant feedback and initial reaction also boost the failure communication case. How to communicate with others is a course for everyone. Having a better communication with others brings lots of advantages in both study area and daily life. Because successful communication can help you to have a better relationship with others and sometimes it can avoid conflict as well. Learning to listen to others and accept others opinions is the basic skills for the successful communication. However, communication is not only consisting of literalness but also non-verbal communication. If you learn how to communicate with others, you take the first step to success. References Marion Dohen, Jean-Luc Schwartz, Gerard Bailly 2010 ‘Speech and face-to-face communication – An introduction’ Speech Communication, Volume 52, Issue 6, pp. 477 – 480 Mackay H.1994, The good listener. Better relationships through better communication.(Previously published as Why don’t people listen)Sydney: Pan Macmillan Martin Graham 2004,‘Cultural Values’ Motor Transport, 07/2004, p. 12 Mott Linn 2008, ‘Organizational culture: an important factor to consider’ The Bottom Line: Managing Library Finances, Volume 21, Issue 3, pp. 88 – 93 Orlova M. Ð 2010, ‘The role of interaction of verbal and non-verbal means of communication in different types of discourse’ Sociosfera, Volume 4, pp. 58 – 66 Rick van der Kleij, Jan Maarten Schraagen, Peter Werkhoven and Carsten K. W. De Dreu2009, ‘How Conversations Change Over Time in Face-to-Face and Video-Mediated Communication’ Small Group Research, Volume 40,Issue 4,pp.355-381 Simpson, James, 2002’Computer-Mediated Communic ation’ ELT Journal, Volume 56, Issue 4, pp. 414 – 15

The Ability to Process Spices A Major Factor in...

The ability to process spices was a major factor in demonstrating social prestige. They were not clearly seen as items of prestige such as, clothes or horses but they were of importance and showed noble status. As spices was seen as a key to demonstrating and preserving one’s social prestige. (Add the year spices were in demand? Middle ages to 18th century) Spices were costly, and it created a social rift between classes. The earl of Oxford in 1431-1432 had described a whole pig could have been purchased for the price of one pound of pepper. Pepper was seen as the cheapest of the spices, as a pound of it was five sous, saffron was 80 sous and camphor was 176 sous per pound. This created a social difference among classes, as the rich could afford the higher end spices and the common could only afford the lower end spiced. Depending on which spices you owned, it symbolized what social order you were in. Eustache Deschamps, a French traveler and diplomat, once wrote pepper was for the unsophisticated and it was on the same level as vegetables. Vegetables were only included in 3.3 percent of meals from cookbooks obtained, and is for the lower class as the upper class ate mostly protein. To see the distinct separation of the social classes, the ability to purchase spices based on wages is looked at. On average, craftsmen would make ei ght pence for his work for the day. For them to afford a pound of pepper, it would cost them about 16 pence or two days of work. For aShow MoreRelatedMarketing Management130471 Words   |  522 Pagesresearch Process of marketing research Tools and Techniques of marketing research Applications of marketing research Preparation of marketing research report Online marketing E-commerce Trends in marketing Page No. Marketing management – an introduction Unit structure: 1. Introduction 2. Learning Objectives 3. Marketing Management 3.1. Evolution of marketing management 3.2. The Role of Marketing 3.3. Marketing concepts 3.4. The Marketing Mix (The 4 P s Of Marketing) 3.5. Corporate Social ResponsibilityRead MoreStephen P. Robbins Timothy A. Judge (2011) Organizational Behaviour 15th Edition New Jersey: Prentice Hall393164 Words   |  1573 PagesManagement Skills 8 †¢ Effective versus Successful Managerial Activities 8 †¢ A Review of the Manager’s Job 9 Enter Organizational Behavior 10 Complementing Intuition with Systematic Study 11 Disciplines That Contribute to the OB Field 13 Psychology 14 †¢ Social Psychology 14 †¢ Sociology 14 †¢ Anthropology 14 There Are Few Absolutes in OB 14 Challenges and Opportunities for OB 15 Responding to Economic Pressures 15 †¢ Responding to Globalization 16 †¢ Managing Workforce Diversity 18 †¢ Improving Customer ServiceRead MoreSociology and Group41984 Words   |  168 Pages666 d. 900 e. 966 Answer: e. 966 . What is the ideal group size for a problem-solving discussion? a. 3–5 people b. 4–6 people c. 5–7 people d. 6–9 people e. 8–12 people Answer: c. 5–7 people . According to your textbook, the most important factor separating successful groups from unsuccessful ones is a. having a minimum of 5 and a maximum of 12 members in a group. b. a clear goal. c. strong leadership. d. member independence and interdependence. e. group morale. Answer: b. a clearRead MoreNotes18856 Words   |  76 Pagescolonization  ­ on them to be perhaps the most important factor in  ­ nderstanding the u p  ­ resent condition of the African continent and of the  ­ frican people. A Therefore, a close scrutiny of the phenomenon of  ­ olonialism is necessary c to appreciate the degree to which it influenced not only the economic and political development of Africa but also the African people’s perception of themselves. This chapter focuses on the major European colonial powers in Africa. It will begin by comparingRead MoreDeveloping Management Skills404131 Words   |  1617 Pages105 SKILL ASSESSMENT 106 Diagnostic Surveys for Managing Stress 106 Stress Management Assessment 106 Time Management Assessment 107 Type A Personality Inventory 108 Social Readjustment Rating Scale 109 Sources of Personal Stress 111 SKILL LEARNING 112 Improving the Management of Stress and Time 112 The Role of Management 113 Major Elements of Stress 113 Reactions to Stress 114 Coping with Stress 115 Managing Stress 117 Stressors 117 Eliminating Stressors 120 Eliminating Time Stressors Through TimeRead MoreManagement Course: Mba−10 General Management215330 Words   |  862 Pagesfor Business Growth in a Demanding Economy 1 1 Text Jones−George †¢ Contemporary Management, Fourth Edition I. Management 17 17 2. The Evolution of Management Thought Hughes−Ginnett−Curphy †¢ Leadership, Fifth Edition I. Leadership is a Process, Not a Position 51 51 70 1. Leadership is Everyone’s Business 2. Interaction between the Leader, the Followers the Situation Cohen †¢ Effective Behavior in Organizations, Seventh Edition 11. Leadership: Exerting Influence and Power 94 94